Privacy Policy

Who we are

Our website address is: https://travelistry.com/.

Travelistry is an independent UK travel agent, affiliated with InteleTravel UK, Ltd. For privacy-related enquiries, please contact us at info@travelistry.com.

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, please avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site, you may opt in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email. We do not sell, trade, or rent your personal information to third parties. Data may be shared with trusted travel suppliers only for the purposes of fulfilling your travel bookings.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Booking and enquiry data is retained as long as necessary to fulfil your travel arrangements and comply with legal obligations.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

For data access or erasure requests, please contact info@travelistry.com.

Where your data is sent

Visitor comments may be checked through an automated spam detection service. Booking data may be shared with trusted travel partners and suppliers solely for the purpose of arranging your travel.

How we protect your data

We take your privacy seriously and use secure servers, SSL encryption, and best practices to protect your data. All payments are processed securely through reputable providers. Our travel partners are also required to comply with data protection regulations.

Your rights under UK GDPR

You have the right to access, correct, or delete your personal data, object to or restrict processing, and to lodge a complaint with the Information Commissioner’s Office (ICO).

Contact information

For privacy-specific concerns, please contact us at info@travelistry.com or write to: Travelistry, London, UK.

For more information on your rights, see the UK Government Data Protection guidance.